THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.
The following Terms of Sale (the “Terms of Sale”) (together with any documents referred to herein) apply to your use of our website: Shopwithabc.com.
By placing an online order from this Website, and checking the Terms of Sales checkbox, you accept and are bound by these Terms of Sale.
. The FAQ is accessible here.
. The Privacy Policy is accessible here.
PREAMBLE
The present Terms of Sale apply exclusively between any Customer and the Company.
If you have any questions about these Terms of Sale, please contact us in one of the following ways: E-mail us at: [email protected]; or call us at: 81/232 771 or 01/212 888 extension: 5877
The Terms of Sale are applicable without limitation or reservation to all Items offered for sale on the Website. Any Order on the Website is subject to prior consultation and acceptance without reservation of the present Terms of Sale and the applicable prices by the Customer. Clicking on the "Checkout" button accessible on the page dedicated to the validation of the order, and checking the Terms of Sales checkbox, constitutes the Customer's acceptance.
The present Terms of Sale shall prevail over any other document.
WARNING STATEMENT
The sale of Items on the Website is reserved exclusively for retail sale to private individuals.
In no case may the Website be used by Customers who are professional sellers, alone or in a group, regardless of the method used for the marketing of their products (online marketplaces, shopping galleries, broker, brick and mortar stores in particular). Accordingly, the Customer acknowledges and accepts that the Items can only be purchased in quantities corresponding to the average buying needs of a consumer, both in terms of the number of Items ordered in a single order and in the number of individual Orders corresponding to the usual quantity purchased of the same product by an average consumer. We reserve the right to refuse an order clearly placed by a professional selling Customer.
Every Customer declares to be informed of the unreliability of the Internet network, especially in terms of data transmission security, non-guaranteed continuity in access to the Website, and non-guaranteed performance in terms of volume and speed of data transmission and spread of viruses.
CREATION OF CUSTOMER ACCOUNT
• A customer account is created by the Customer by completing the form offered to him/her for their identification data.
• This account is strictly personal to the Customer and allows the Customer to identify himself/herself before validating each Order.
• During the creation of a customer account, the Customer chooses their username (email) password and phone number. If the chosen username is already assigned, the system requires the Customer to choose another one.
• The usernames and passwords are personal and confidential.
We reserve the possibility to close any customer account and accordingly refuse any sale to a customer in the event of a payment default on one or more previous Orders or case of several order cancelations or unreceived orders.
In this case, we shall send an email to the Customer at the address indicated by him/her during the creation of their customer account informing him/her of the disabling of their username and password and the closure of their account. The Client shall be given a reasonable notice period of eight (8) calendar days to possibly express their comments with us, without prejudice to the suspension of their Account during the notice period.
CHARACTERISTICS AND AVAILABILITY OF THE ITEMS
• We do our best to make sure that all items on the Website are in stock and available for sale, but in certain cases, the information may be outdated or incorrect in which case the customer’s remedy is a return of any payments or charges for such item, if any.
• We reserve the right to remove from sale any item on this Website at any time and/or replace or modify any information associated with the items on this Website.
• If an Item is unavailable, after their Order is placed, the Customer shall be informed by phone. Their order shall then be automatically cancelled. No charge shall be applied since we only charge once the order is shipped
• In case of errors or omissions relating to the description of an Item, our responsibility shall be limited to the reimbursement of reasonable costs incurred by the Customer for sending the Item back.
ORDERING OF ITEMS
• To place an Order, the Customer must follow the online purchase process here and click on "Checkout" to submit the Order.
• Payment for the Order constitutes acceptance of the present Terms of Sale, the price of the Items, and the content of the Order.
• After validation of the payment, we will send an Order confirmation email to the Customer.
• Every Order is subject to our prior acceptance and is definitively confirmed only after the Customer's receipt of an email confirming the shipment of the Item(s).
• Any Order may be refunded should it occur that the conditions under which it was placed breached the present Terms of Sale.
• If the Customer does not receive any email following their Order, it is their responsibility to contact our customer service department.
For any questions relating to the tracking of an Order, the Customer must consult their customer account on the Website or contact customer service.
PRICE OF THE ITEMS
• All prices posted on this Site are subject to change without notice.
• The prices are indicated on the Website in dollars, including taxes and shipping and handling costs.
• The amount of shipping costs and taxes, as well as total cost payable, are specified on the Website’s shopping cart before validation of the Order.
• The price charged for the Items is therefore the price indicated at the time of the Order.
PAYMENT FOR THE ORDER
• The price charged to the Customer is the price indicated in the Order confirmation sent to the Customer by email.
• Once the Order ships, the Customer is informed by email of the order details including delivery costs (CPI compliant).
• Transactions carried out on the Website are entrusted to secure online payment
• This platform encrypts and then transmits the payment data to the payment services provider confidentially and makes them inaccessible to third parties.
• The payment card data is not saved on the Customer account.
ORDER CANCELLATION
Customers are kindly request to contact our sales and support team by phone via 81/232 771 or via the contact form, past that timeframe, it is no longer possible to cancel orders. Once cancelled, Credit card payment will be reimbursed on the customer bank card, the process takes a period of 10 to 15 business days depending on the issuing bank.
We reserve the right to cancel orders if stock is no longer available at the time of the order processing. This results in an order cancellation. Customer will be informed via phone call.
TERMS OF DELIVERY
• The Items are available for delivery only in Lebanon.
• Order Number shall be received by the customer via email as a confirmation of the order acceptance.
• The Customer shall be informed of the different stages of their Order by email.
• We provide 2 types of delivery services, same day and express delivery.
Same day delivery for the cities located on the costal line
Express delivery, this service period takes up to 3 business day (holidays are excluded also)
kindly check the Shipping Policy for more information.
• The Customer can use the shipment number to track their parcel on the carrier's website.
• The Customer is informed that they are responsible for providing accurately all the necessary details for the proper routing of their Order and the complete delivery (street number, postal code for example).
• the Customer fully and exclusively assumes the risks relating to the Items once they have been delivered.
DELIVERY PERIOD
• Each delivery shall be deemed complete once the package has been delivered to the Customer.
• If the parcel is damaged or if the Item does not match the Customer's Order, the Customer should contact our customer service team.
Returns and refunds
To exchange any item purchased from the website, you simply need to take the item to any ABC Flagship Store along with the invoice included in the delivery bag. Any item purchased through can be exchanged, subject to the conditions below:
• Non sales item can be exchanged within one month from date of purchase
• Discounted items can be exchanged within 7 days from the date of purchase
• Items must have the tag attached
• Items should be exchanged with the same condition as purchased
• Jewelry, accessories, underwear, socks and swimwear cannot be exchanged
• We do not offer cashback
• Items can be exchanged for another item or for a credit voucher that can be used within one year
GIFT CARDS
To check your gift card balance or for any other questions, please visit us.ABC.com or contact our Customer Service team.
Redemption:
• ABC gift cards are redeemable exclusively on ABC.com and at ABC branches, standalone boutiques and outlet locations in the United States.
Usage Restrictions:
• Gift cards must be treated as cash. ABC is not responsible for lost, stolen, or damaged gift cards, and they cannot be replaced.
• Gift cards are non-transferable, non-refundable, and not redeemable for cash.
• Coupons, discounts, and promotional offers cannot be applied to the purchase of a gift card.
• Gift cards cannot be used to purchase non-merchandise items, such as another gift card.
Balance and Expiration:
• ABC gift cards Expires after 2 years of purchase
• Minimum balance permitted on a gift card is 20$
CUSTOMER SERVICE
If you have any questions about these Terms of Sale or want to request permission to reproduce Content from this Website, please contact us in one of the following ways: E-mail us at: [email protected]; or call us on 81/232 771
CONVENTION OF EVIDENCE
• The Customer acknowledges and accepts that the Order recording systems provide evidence of all transactions between us and the Customer.
• The Customer acknowledges and accepts that evidence of his/her acceptance and understanding of the present Terms of Sale (and their possible updates) is characterized by clicking "CHECKOUT" on the order validation page for each order.
LIABILITY
• We reserve the right to modify the information contained on this Website at any time without notice.
• We undertake to describe the Items sold on the Website accurately and to ensure, under normal conditions, the updating of the information displayed there.
LICENSE
We grant a limited license to the Customer for access to the Website for its personal and non-professional use of the Website.
In no case is the Customer authorized to download or modify all or part of this Website without our express written authorization.
In no case should this Website or any part of this Website be reproduced, copied, sold, or used for commercial or professional reasons without our express written authorization.
The Customer must not use techniques to copy a trademark, logo, or any other information (in particular images, text, and layouts) owned by us without its express written consent.
We authorize the Customer, on a non-exclusive and revocable basis, to create a hyperlink to the Website's homepage, provided that this link cannot create any deceitful, false, derogatory, or infringing nature against the Items, us, or any of its registered trademarks or that may harm us.
In no case may we be held liable for the creation of this hyperlink in any capacity whatsoever
PRIVACY POLICY
Please refer to the Privacy Policy accessible here.
INTELLECTUAL PROPERTY
We are the exclusive holder of the intellectual property rights to:
. The Items offered on the Website and the trademarks associated with the Items,
. The Website, the organization and titles of its sections, the visual and graphic identity, its design, its ergonomics, its features, software, texts, animated or fixed images, sounds, know-how, drawings, graphics, and any other element composing the Website,
. The databases, their structure, and their content, designed and managed by us for the needs of the Website's publication,
. All design elements of the Website, whether they are graphic or technical,
. The names, abbreviations, logos, colors, graphics, or other signs that may be used, produced, or implemented by us.
It is therefore forbidden to reproduce in any form whatsoever, directly or indirectly, the elements referred to in the preceding paragraph, or alter the trademarks, patents, names, symbols, logos, colors, graphics, or other signs appearing on the elements made available within the Website, or, more generally, use or exploit these elements other than as part of the performance hereof.
As such, the reproduction or use of all or part of these elements is authorized only for the exclusive purposes of information for personal and private use. Any reproduction and any use of copies done for other purposes is expressly prohibited.
Any other use, except with our prior written authorization, constitutes an infringement and is punishable under intellectual property laws.
MODIFICATION OF THE TERMS OF SALE
To the fullest extent permitted by applicable and given the possible changes to the Website and applicable law, we reserve the right to modify these TERMS OF SALE at any time. No changes will apply retroactively to transactions made before these modifications.
ASSIGNMENT
You will not assign any of your rights or delegate any of your obligations under these Terms of Sale without our prior written consent. Any purported assignment or delegation in violation of this Section is null and void. No assignment or delegation relieves you of any of your obligations under these Terms of Sale.